Shipping & Returns

About delivery

Once your order has been received, it will be placed on the next available delivery arrangement. We ship plants on a Monday, Tuesday or Wednesday only, to ensure there is minimal risk of any plants being stuck in a box over the weekend. Other goods we can arrange for shipment at any day.

We pack all plants orders the night before delivery to ensure the plants have minimal time without adequate light conditions.

We don't ship plants in winter season. Only local delivery in Riga region.

SHIPPING RATES

 LOCAL (LATVIA)

STANDARD Shipping - 10 EUR. 

BALTIC (LT & EE), Europe

STANDARD Shipping - 30 EUR (depends on weight).

DELIVERY TIME 

Delivery time is between 2-7 business days. 

We normally despatch all orders within one working day.
During really busy periods like sales, we may take up to 1-2 days for some orders due to the high volumes.

TAXES AND OTHER DUTIES

There can be additional duties and taxes applied upon receipt of your shipment. These duties and taxes are to be paid by the recipient. Plants Happy is not required to inform customers of such additional costs and is not required to refund such costs to customer.

RETURNS

Returns should be made within 14 days after delivery of your shipment. The product should have to be in intact and unused. The customer covers return shipping cost.
We will usually refund your order within 3 days of receiving return goods in our warehouse but please note, that it might take longer for refund to appear in your account as transfers between payment systems might take a longer time.
If returning an item that qualified you for a bonus gift, please include the bonus gift with your return. The gift product should be in intact and unopened. If you choose to keep the bonus gift, it's value will be retracted from your refund.

To request the returning form: shop (@) plantshappy.com

Please send returned items, including your order confirmation, to:

Plants Happy Botanical Studio
BeLeaf, SIA.
Strelnieku 13, Riga, LV-1010, Latvia

MORE QUESTIONS?

If you have any questions regarding shipping or returns, please visit the help section. If you cannot find the answer to your question, please contact us: shop (@) plantshappy.com